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Coupez is committed to respecting your privacy. The privacy policy below aims to inform you of the practices adopted at Service veterinary mobile Coupez inc. “Coupez” when it comes to transparent collection and use of personal information.

Policy on the collection and protection of personal information

Coupez collects and uses various personal information from customers and other people (“data subjects”).

Collection and use of personal information

In particular, Coupez may collect and retain personal information such as first and last name, contact details (postal and email addresses, telephone number), date of birth and information relating to payments made. Coupez only collects the personal information necessary for the purposes described in the paragraph below.

Type of personal information

Coupez collects personal information for various purposes. It may collect personal information in order to (i) transmit the information requested by the data subject, (ii) subscribe the data subject at their request to a mailing list (including in particular the modification of the parameters of their subscription and the removal of his name from the mailing list), (iii) to notify of the holding of a competition or (iv) to respect the law.

Coupez may also collect personal information in order to better understand the profile of the persons concerned so that the information they receive is relevant or in order to personalize this website in order to better meet the needs of the persons concerned.

The amount and type of personal information collected is limited to what is necessary for the purposes for which it is collected and is collected from the individual concerned. This information may, however, be collected from third parties when permitted by law.

Collection of personal information

Coupez uses the personal information thus collected according to what is necessary, among other things, to provide the services required by the person concerned, transmit the information requested by the person concerned, make mailings (newsletters, commercial offers), to enable competitions to be held and award prize(s) to winners or to comply with its legal and regulatory obligations, as applicable.

Coupez may use personal information for other purposes that are disclosed, including at the time of collection.

Use of Personal Information Collected

Subject to the persons described below, Coupez does not disclose, communicate, or sell personal information for purposes other than those set out in this notice unless the person concerned consents or the law permits it.

Personal information (electronic or otherwise) that is collected by Coupez is not disclosed to anyone, except to Coupez representatives, its service providers or agents for whom this information is necessary for the exercise of their functions or the execution of their services. their contract or mandate. This can, for example, be hosting or data management services, market analyses.

For these purposes, Coupez or the third party service provider may store and process your personal information on servers or computers located outside of Canada. In addition, even if your personal information is stored in Canada, Coupez representatives or service providers may be required to access or process your personal information from locations outside of Canada. Some of these locations located outside of Canada may be subject to laws or standards relating to personal information that differ from those in force in Quebec. Therefore, in certain circumstances, your personal information may be subject to disclosure to government or law enforcement agencies who would not otherwise have access to your personal information if it were stored in Canada or elsewhere. They were not accessible from a location outside of Canada.

Also, Coupez may disclose, communicate or sell personal information to the extent provided or required by law, including pursuant to court orders, or when necessary to establish, exercise or defend legal remedies.

Communication of personal information

Even if the person concerned can visit this website (the “Site”) without telling Coupez who they are and without revealing any information concerning them, by accessing the Site an exchange of information takes place automatically between the computer of the data subject and the Coupez server. This exchange of information does not allow Coupez to identify the person concerned, their name or their email address. On the other hand, this exchange allows Coupez to obtain the Internet domain name that the person concerned used to access the Site, the IP address of the person concerned, the type of browser and operating system used by the person. data subject to access the Site, the date and time that the data subject accessed the Site, the pages visited by the data subject and, if the data subject reaches the Site from another site, the address of this site (referring site).

It is through the use of cookies that the operating system of the Coupez Site can automatically collect this information concerning the visit of the person concerned to the Site. Cookies are small pieces of information stored by the data subject's Internet browser on their computer's hard drive, which enable Coupez to recognize the data subject when they access its Site. When the data subject surfs the Internet, a cookie is used for the purposes described above. If the data subject does not want information about their visit to be collected by Coupez, they may, at their sole discretion, configure their browser so that they are notified when they receive a cookie or to prevent the sending of such cookies. witnesses.

This information is used by Coupez for advertising purposes and to measure the number of visitors' visits to the Site as well as to the different pages they view, the average time that visitors spend on the Site and to establish other statistics about visitors to the Site in general. This information also allows Coupez to verify the performance of the Site, for systems administration purposes, to make the Site easier and more convenient to use and to report certain information, processed in an aggregate manner, to Coupez representatives for whom the transmission of this information is necessary for the exercise of their functions.

Coupez only collects other personal information about the data subject visiting the Site if the data subject, in their sole discretion, decides to provide it voluntarily.

Cookies and IP Addresses

Coupez has implemented measures to ensure the protection of personal information in its custody, in particular against theft, loss, access, use and unauthorized communication by means of technical, administrative or physical security measures. reasonable taking into account, in particular, their sensitivity, the purpose of their use, their quantity, their distribution and their support. The level of protection provided will therefore vary depending on the personal information.

Thus, among other things, when it considers it appropriate, Coupez uses encryption or authentication tools, or both, as well as other methods to protect certain personal information from the Internet and stored on its servers.

Also, online access by a data subject to some of their personal information may be protected by a user name or password that they choose. Coupez strongly advises those affected not to communicate their username and password to anyone. Coupez never asks for the password of a data subject in an unsolicited message. Finally, the data subject acknowledges and accepts that the emails that the visitor sends to Coupez are not necessarily tamper-proof before arriving on Coupez's servers.

Security

The data subject may access the personal information that they have provided to Coupez and notify Coupez to update it, as well as request to modify or delete certain information that Coupez has collected, by sending an email to info@coupez.ca or by responding to messages sent to him because of his subscription to the Coupez mailing list.

Likewise, the data subject may request removal of a subscription to the Coupez mailing list.

For any questions relating to the protection of your personal information, please contact our team at info@coupez.ca .

Option to withdraw and modify personal information

Policy

confidentiality

Coupez websites are owned by Service vétérinaire mobile Coupez Inc. ("SVMC"). These Terms of Use (the "Terms") constitute a legal agreement between you and SVMC with respect to your access to and use of the Site.

PLEASE READ THE TERMS CAREFULLY before using the Site.

PLEASE READ THE CONDITIONS CAREFULLY

before browsing the Site.

By browsing the Site or using any of its features, including (the "Features"), you agree to be bound by the Terms.

IF YOU DO NOT WISH TO ACCEPT THE TERMS, PLEASE CEASE ALL USE OF THE SITE.

You agree and warrant that you will not use the Site, the Features and the Services in any manner that is unlawful or otherwise inconsistent with these Terms or that SVMC, in its sole discretion, may deem objectionable. SVMC may restrict, suspend or terminate your access to the Site and the Features without notice for any reason, including if we believe that you have violated any law or these Terms.

You agree to access the Site and the Features only through the interfaces we provide. You agree not to "hack" the Site and the Features, take any action that could damage the Site or the Features or their security or interfere with any other user's use of the Site or the Features. You also agree not to cause or permit any computer or mechanical process to access or collect any content from the Site or the Features, or to send any unsolicited or unlawful e-mail, to or through the Site or the Features. You agree not to use or initiate any automated system that accesses the Site or the Features in any way.

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Acceptance of Conditions

A separate document, the “Privacy Policy” (the “Policy”), explains the treatment of personal information that SVMC collects about you during your use of the Site and its Features. By using this site, you implicitly accept this Policy.

Confidentiality Policy or Privacy Policy

Some of the Features available on the Site require registration or subscription. If you choose to register or subscribe for such a Feature, you agree to provide true and current information about yourself as required by the registration or subscription process and to promptly update such information as necessary to ensure that it remains accurate and complete.

You acknowledge that you are responsible for:

I. maintaining the confidentiality and security of any passwords you choose or are assigned as a result of your registration or subscription;

II. any and all activity that occurs under your user name or password; and

III. exit from your account at the end of each session.

 

In addition, you agree to notify SVMC of any unauthorized use of your username or password. In the event that you fail to comply with the obligations set forth in this Section 2, SVMC shall not be liable for any loss or damage arising therefrom.

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Registration, User name and Passwords

All articles, text, illustrations, images, photographs, information, sound clips, video clips, software and code available on the Site (the "Content"), including the manner in which the Content is presented, are protected by Canadian and foreign laws, including copyright laws, and are the property of SVMC, its affiliates, its licensors and/or the person credited as the provider of the Content.

You agree to abide by all other copyright notices, information or restrictions on or in the Content you may access through the Site and/or the Features.

SVMC grants you a non-exclusive, non-transferable license to use and display the Site and/or the Features on your computer or other electronic device solely for personal, non-commercial, single-user screen display and reproduction, in one copy, for backup or hard copy, provided that you do not modify the Content and that you retain all copyright notices.

Unless expressly permitted by SVMC, it is STRICTLY FORBIDDEN to modify, reproduce, distribute, transmit, retransmit, broadcast, perform, reproduce, network, market, publish, license, publicly perform, download, create derivative works from, post on the Internet, sell or e

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Copyright

In the event that you have authorized a minor to browse the Site or use the Features, you acknowledge that you are responsible for:

I. their online behavior;

II. controlling their access to and use of the Site and/or the Features; 

III. the consequences of any misuse of the Site and/or the Features on the part of the minor.

 

You acknowledge that certain sections of the Site and the Features may contain Content that is inappropriate for minors. We recommend that you exercise reasonable supervision over the use of the Site and the Features by minors in your care.

Liability for underage persons

The Site may contain hyperlinks to third party sites (the "Third Party Sites") that take you off the Site. SVMC provides these hyperlinks for your convenience. The Third Party Sites are not under the control of SVMC and the hyperlinks should not be construed as an approval or endorsement of their content by SVMC. SVMC is not responsible for the contents of any Third Party Site, any link contained in a Third Party Site, or any changes or updates to a Third Party Site, and SVMC makes no warranties regarding Third Party Sites and shall not be liable for any damages in connection with your use of any Third Party Site.

Hyperlinks to others sites

SVMC encourages hyperlinks to the Site. However, it does not wish to be linked to any third party site:

 

I. that contains any content constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, provincial, national or international law or regulation, that is likely to damage or harm the business, credibility or integrity of SVMC or that contains, posts or transmits any material or information that exceeds the moral and/or legal standards of Canadian society; or

II. contains, posts or transmits any information, software or other material which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights, or which is protected by copyright, trademark or other proprietary right. SVMC reserves the right to prohibit or refuse to accept any hyperlink to the Site at its sole discretion, at any time. You agree to remove any hyperlink you may have to the Site upon SVMC's request.

Hyperliens vers le Site

SVMC informs you that one or more cookies may be placed on the hard drive of the computer from which you are browsing the Site. Cookies sent by the Site are not intended to identify you. They record information relating to browsing on the Site from the computer on which the cookie is stored. Under no circumstances are cookies used to collect personal information about you. You may prevent cookies from being stored on the hard disk of the computer from which you are browsing the Site by modifying the options of the browser software installed on the said computer.

Cookies

THE SITE, FEATURES AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU BROWSE AND USE THE SITE AND THE FEATURES AT YOUR OWN RISK. SVMC MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO THE SITE, FEATURES AND CONTENT, INCLUDING, IN PARTICULAR, WARRANTIES WITH RESPECT TO i) MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF THE CONTENT OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS; ii) THAT THE SITE AND THE FEATURES OPERATE SAFELY AND WITHOUT INTERRUPTION OR ERROR; iii) THAT THE USE OF THE SITE OR THE FEATURES WILL MEET YOUR NEEDS AND EXPECTATIONS; iv) THE ACCURACY, ACCURACY, RELIABILITY OR RELEVANCE OF THE SITE, FEATURES AND CONTENT; v) THE CORRECTION OF DEFECTS OR ERRORS IN THE SITE AND FEATURES; vi) THE ABSENCE OF VIRUSES OR DAMAGING ELEMENTS IN THE SITE AND FEATURES; AND vii) THE SECURE OR INTERCEPTION-FREE TRANSMISSION OF COMMUNICATIONS THROUGH THE SITE OR FEATURES.

IN NO EVENT SHALL SVMC, ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS OR THEIR RESPECTIVE SUCCESSORS AND ASSIGNS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING INDIRECT, SPECIAL OR INCIDENTAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE, THE FEATURES OR THE CON

Disclaimer of liability

The Site may, from time to time, make available information related to our professional field of practice, including information on common or rare medical and surgical conditions of animals ("Professional Information"). The Professional Information is provided for educational and entertainment purposes only and should not be construed as a recommendation for any particular treatment, product or course of action. Use of the Site should not replace consultation with a qualified professional.

No advice

You acknowledge that SVMC has no obligation to monitor the Site or any content accessible through the Site. However, you acknowledge that SVMC has the right to monitor the Site, in its sole discretion, and to disclose any information as necessary to satisfy any law, regulation or governmental request, to operate the Site properly or to protect itself or its users under the Terms and the Policy.

If SVMC becomes aware of any Submissions that violate these Terms, the Policy or are otherwise objectionable, SVMC reserves the right to remove, suspend or terminate your account or take other action, without notice and at its sole discretion.

Monitoring

You agree to indemnify, defend and hold harmless SVMC, its affiliates and their respective directors, officers, employees, agents, licensors or their respective successors and assigns from and against any and all claims, demands, liabilities, costs or expenses of any nature whatsoever, including without limitation legal fees and disbursements, resulting directly or indirectly:


I. your breach of the Terms;

II. your browsing, use or inability to browse or use the Site and/or the Features or any site to which the Site is or may be linked from time to time;

III. your use of, or reliance on, publications, communications, distributions or downloads of any kind through the Site and/or the Features;

IV. and/or your violation of any applicable laws or regulations. You agree to cooperate with us in the defense of any claim.

Compensation

SVMC reserves the right to terminate the Terms and/or your right to access, browse and use the Site or any part thereof or the Features or any of them, at any time, without cause and without notice, at its sole discretion.

Cancellation

Your use of the Site and the Features and the Terms shall be governed by the laws of the Province of Quebec and the laws of Canada, without regard to principles of conflict of laws. You hereby agree that any dispute arising out of or relating to your use of the Site or the Features or the Terms shall be submitted to the jurisdiction of the courts of the District of Montreal, Province of Quebec.

Applicable law

These Terms and the Policy constitute the entire agreement between you and SVMC and supersede any prior agreements between you and SVMC. You may not assign or transfer the Terms and Policy or any rights and/or obligations thereunder. SVMC's failure to exercise or enforce any right under the Terms or the Policy shall not constitute a waiver of such right or provision. In the event that a court of competent jurisdiction finds any provision of the Terms and Conditions or the Policy to be unenforceable or invalid, the remaining provisions of the Terms and Conditions and the Policy shall remain in full force and effect, as applicable. The section titles in the Terms and Conditions are for presentation purposes only and have no legal or contractual effect.

General

Users wishing to request the deletion of their account data can contact our team by e-mail at info@coupez.ca.

Data deletion request

Conditions
of use

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